The new Data Recovery Portal for Apple offers Apple Service providers a way to easily track data recovery service and ensure warranties remain intact when outsourcing data recovery to Kroll Ontrack.
Kroll Ontrack today targeted Apple VARs with a new product that will offer Apple partners more control over the data recovery services they can offer to customers.
The new Data Recovery Portal for Apple offers Apple Service providers a way to easily track data recovery service and ensure warranties remain intact when outsourcing data recovery to Kroll Ontrack.
“This was created from direct feedback that we received from Apple and some of the Authorized Service Providers that they needed a way to do business with us when their customers had a data loss situation,” says Todd Johnson, vice president of data recovery operations for Kroll Ontrack. “They needed a way that was seamless, straightforward, easy to use and they could engage with us in real time.”
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